FAQs

General FAQs

• How do you pronounce PHLY?
  PHLY is pronounced the same as the word ‘FLY’

• What products do you sell?
  We offer a wide range of items that we deem as ‘travel essentials’ such as various styles of bags, backpacks, suitcases, blankets and much more

• Do you have a physical store?
  As of now, our business is solely based online but we may introduce physical stores in the future

• Where is PHLY based?

  PHLY is based in the UK
  
  
  

Ordering

• How do I place an order?
  Browse our catalog, add items to your cart, and complete checkout using your preferred payment method.

• What payment methods do you accept?
  We accept credit/debit cards, PayPal, and other secure payment options.

Shipping & Delivery

• How long does shipping take?
  Shipping/delivery times will be displayed at checkout and will vary depending on the delivery option selected as well as your location

• Do you ship internationally?
  Yes, we ship to many countries. International shipping fees apply.